Staff training and on-shift answers for hospitality, trades, retail and fitness
Film once. Never explain it again.
Your know-how, on tap for your team 24/7 - guides, search, and answers on WhatsApp in any language. So the place runs your way, even when you're not there.
Free to try, no account needed. Launching August 2026 — early-access members get 3 months free, their first 10 guides filmed for them, and setup within 24 hours.
The cost of guesswork
The Holiday You Never Take.
You haven't had a real week off in two years. Every time you try, the calls start by lunchtime on day one.
Your team asks Lattify on WhatsApp instead of texting you. You switch your phone off for a week, and the floor keeps running.
How it Works
Three steps. That's it.
Film it, upload it, done. Your whole staff training system, live this afternoon - not next quarter.
Hit record
Explain how it's done. One take, no production needed.
Lattify builds your guide
Steps, timings, equipment - extracted automatically. You review and edit.
Your team's ready
Staff follow on their phone and search the guide whenever they're unsure.
Hit record
Lattify builds your guide
Your team's ready
Explain how it's done. One take, no production needed.
Steps, timings, equipment - extracted automatically. You review and edit.
Staff follow on their phone and search the guide whenever they're unsure.
Free, no account needed. Takes about two minutes.
Your Existing Knowledge
The knowledge is already there.
Most operators already have the knowledge - trapped in heads, scattered across docs, passed on verbally. You don't start from scratch: film a task, screen-record a system, record a voice note, snap a photo, or upload the manuals and PDFs you already have. Lattify turns any of it into structured, step-by-step guides, with each step linked back to the source it came from.
Your data is isolated at every layer - separate databases, separate storage, encrypted at rest and in transit. Learn more
Beyond Training
Training is day one. What about every day after?
Lattify stays with your team on every shift - not just their first.
WhatsApp Assistant
In the app, or just a WhatsApp away.
The Lattify app runs on iOS, Android and the web - so guides, checklists and search are wherever your team already works. And for quick questions on the floor, they can reach it on WhatsApp too: text, photo, or voice-note a question, get a cited answer back. No download, no login.
- Ask by text, photo, or voice note
- Answered in their own language
- Sourced only from your guides, never made up
Only the staff numbers you authorise can use the line. Your guides stay yours.
Lattify
online
Daily checklists
Opening procedures, safety inspections, closing checks - assignable with time windows, tracked, and escalated to managers when missed. Know exactly who did what and when.
Feedback & escalation
Staff flag issues, suggest improvements, and escalate problems they can't solve. You see which procedures cause confusion and fix them before they cost you.
You see exactly what your team is asking - across the app and WhatsApp - including the questions Lattify couldn't answer. Add those in a tap, and each becomes permanent, searchable knowledge. Your knowledge base gets sharper every shift.
Spend less time explaining. More time doing what you love.
Hospitality
Film how your best chef or barista does it. Every new hire learns it on their phone from day one.
- Signature dish and drink preparation
- Opening and closing procedures
- Service standards
- Multilingual staff onboarding
How you train today
Big chains have a training department. You've had three options.
Real training infrastructure was always priced for the big players. Everyone else has these three - and each one breaks.
Shadowing
New starters follow whoever's free. It needs someone on hand, leaves nothing behind, and every trainer shows it differently.
Written manuals
SOPs take hours to write, date the moment something changes, and sit in a binder no one opens mid-shift.
Just ask you
With no searchable answer, you're the help desk - the same questions every shift, and the knowledge walks out when your best people do.
Lattify does all three at once - captured once, on every staff phone, in every language, always up to date.
Pays for itself the first time your team solves something without you.
The training infrastructure big chains pay a fortune for, priced for the rest of us. Every plan includes a 30-day free trial at launch.
Starter
Best for
A single site with no ops or HR team
- Up to 10 staff
- Unlimited guides
- 1 location
- Progress tracking
- English-language guides
Growth
Best for
A few sites where you're still the ops team
- Up to 25 staff
- Unlimited guides
- Up to 3 locations
- Time-window checklists & escalation
- Adds 10+ staff languages
Enterprise
Best for
Multi-site groups with an ops or L&D team
- Unlimited staff
- Unlimited locations
- Guide Value Index & deep analytics
- Advanced permissions
- Priority support
Compare features
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Staff members | Up to 10 | Up to 25 | Unlimited |
| Training guides | Unlimited | Unlimited | Unlimited |
| Documents | Unlimited | Unlimited | Unlimited |
| Locations | 1 | Up to 3 | Unlimited |
| Progress tracking | |||
| Languages | English-language guides | 10+ staff languages | 10+ staff languages |
| Screen recording guides | |||
| AI search & Q&A | |||
| Guide analytics | Top guides & searches | Top guides & searches | Guide Value Index + deep analytics |
| Checklists | Basic | Time windows & escalation | Full |
| Auto-generate checklist from guide | |||
| Advanced permissions | - | - | |
| Priority support | - | - |
Most owners lose tens of thousands a year to an invisible training tax. Calculate yours.
In pilot with hospitality, fitness, trades and retail businesses
Be first in line when we launch.
Join the early-access list and get 3 months free, your first 10 guides filmed for you, and setup within 24 hours. No card required.
Launching August 2026.